Be on Guard against Coronavirus Scams

Even when the world is going through a crisis such as the coronavirus (COVID-19) pandemic, scammers are out there. They watch the news and then try to prey on people’s fears and worries. But you can do your part to stay safe. The following tips from the Federal Trade Commission can help you be alert to scams and protect your health, finances, and personal information.

Hang up on robocalls.

Robocalls are prerecorded messages that may pitch scam COVID-19 tests and treatments, cleaning and medical supplies, or legal action. Don’t press any numbers. The recording might say that pressing a number can connect you with a live operator or remove you from their call list, but it instead may lead to more robocalls. Just hang up.

Beware of fraudulent stimulus check texts, calls, and emails.

Stimulus relief fraud is on the rise and may remain active during the pandemic. If you are eligible, the government is planning to send checks by direct deposit, so do not reply to any requests for personal information to "claim your check." Check the IRS website for up-to-date information if you have questions.

Disregard online offers for COVID-19 treatments or cures.

There are no vaccines, pills, or other products currently approved to treat or eliminate coronavirus at this time.

Beware of whom you’re buying from.

Online sellers may claim to have high-demand products like household cleaners, paper products, and medical supplies. In reality, they may just be trying to access your personal information and money. Stick with companies you know and trust.

Don’t click on links or download attachments from unfamiliar sources.

The link or attachment could download viruses onto your computer or device. Delete emails and texts that look suspicious, and always check the sender’s email address carefully. Scammers artfully camouflage email addresses to look legitimate, but there is often something slightly off.

Watch out for charity scams.

It’s natural to want to help those in need during a difficult time, but stay on guard against fraudulent charities and crowdfunding. Don’t let anyone pressure you into making a donation. If you’re having the conversation over the phone, say you are doing your research first, and don’t provide personal information. Never respond to anyone asking you to donate by gift card or wiring money. You can research legitimate charities through Charity Navigator and the IRS.

Fact-check everything.

Even a message forwarded from a friend with good intentions can contain misleading information. Check trusted sources for reliable health information that has been verified by medical experts, such as the Centers for Disease Control and Prevention or the World Health Organization.

Staying on guard is important all the time, but especially during a time of uncertainty when information changes quickly. If you have concerns about scams or believe your personal information or account could be compromised, contact your financial institution or credit card company immediately. Make sure to visit our Ebenezer blog for more helpful tips and resources.

Stay safe friends!