Ebenezer Blog

What is Person-Centered Care?

Written by Ebenezer | Aug 12, 2024

While millions of people in the United States can be considered older adults, no two of those people are the same. Experiences and preferences vary widely, and there is no cookie-cutter set of services that works for everyone. That's why person-centered care is an Ebenezer cornerstone. 


Tailored Assessments

At the heart of our services is getting to know each person—what they enjoy, what they need, and how they prefer to live. We take time to understand their abilities, preferences, and history to create a customized plan that fits their unique situation, whether they live independently, need daily assistance, or require specialized care.

Adaptable Care

We understand that care needs can change from day to day. Some residents may have days when they’re very independent, and on other days, they may need extra support. This flexibility is especially important for those in Memory Care or Rehabilitation, where the level of care may shift frequently. Our staff are trained to meet people where they are, adapting care as needed to ensure comfort, dignity, and respect.

Compassion and Creativity

At Ebenezer, we know there’s no one-size-fits-all solution when it comes to care. Our caregivers are compassionate and creative, responding to the needs of residents in the moment. Whether in Assisted Living, Adult Day Programs, or Skilled Nursing, our team focuses on what makes each person feel safe, happy, and supported.

Personalized Assessment Process

When someone moves into one of our communities, they undergo a thorough assessment to create an individualized care plan. For residents with dementia or higher needs, an RN or therapy team evaluates their cognitive and physical abilities, setting goals that help them live as independently as possible. This process is key across all living options that include care, from Assisted Living to Skilled Nursing.

Innovative Training for Our Staff

All Ebenezer team members receive comprehensive training to provide excellent care. Whether working in Memory Care, Enhanced Care, or Rehabilitation, our staff are equipped with the skills and knowledge to support residents. Training begins when employees join us and continues throughout their time with Ebenezer, ensuring they stay up-to-date on the best care practices.

Fostering Well-Being

We believe in caring for the whole person. Our communities offer physical therapy, regular exercise, and activities to promote brain health. Whether a resident is in Assisted Living or a Long-Term Skilled Nursing facility, we use techniques like aromatherapy and promote healthy eating to support well-being.

Meaningful Engagement

Enriching lives through engaging activities is a key part of life at Ebenezer. Our Lifelong Learning program includes creative arts, music, poetry, spiritual support, and more. We involve residents in activities that stimulate the mind and body, whether they are living independently, participating in Adult Day Programs, or receiving Memory Care. By providing opportunities for intergenerational connections, service projects, and even pet therapy, we help our residents stay connected to what matters to them.

Designed for Comfort and Safety

Our communities are designed to create a welcoming, secure environment. In Memory Care, for example, our spaces include controlled-access entries, calming decor, and thoughtful lighting. Every resident, whether in Independent Living or Rehabilitation, enjoys living in a place designed to support their comfort and safety.

Support for Families

We know families are an essential part of a resident’s care team. That’s why we offer family education, support groups, and regular care conferences. Whether you’re caring for a loved one in Adult Day Programs or Memory Care, we work closely with families to keep communication open and provide resources to help you feel confident in your loved one’s care.

Community Connections

Our connections with organizations like the Alzheimer's Association, the University of Minnesota, and Fairview strengthen the quality of care we provide. These connections help us deliver the best possible care across all our services.

At Ebenezer, person-centered care is more than just a goal—it’s how we make a meaningful difference in the lives of all our residents, no matter their needs. If you are interested in learning more, find an Ebenezer community near you today. We'd love to show you what personalized care is all about!